Thank you for taking time to help us improve the service we provide you. Your input is very important to City Printing Services as we strive to offer you the best in customer service, while pursing our goal of providing world class support to the City of Richmond.

Printing Services Survey

 
* indicates a required field
What is your position with the City? *
   
Within the past year, how many times have you personally interacted with Printing & Mailing Services? *
For printing projects submitted, please rate your overall level of satisfaction. *
   
For printing projects submitted, please rate how satisfied you are with the turn-around speed of your projects. *
   
For printing projects submitted, please rate how satisfied you are with the overall quality of the finished work. *
   
How responsive was the Printing & Mailing Services’ Associate to your request? *
   
Did the Printing & Mailing Services’ Associate provide value-added services, benefits, or options to enhance your project, job or delivery? *
   
How often do you use off-campus (outside of CPS/Mailing), out-sourced printing and copying companies, or mail delivery services? *
   
If you have used off-campus, out-sourced printing and copying companies, what are the reasons you have outsourced (Mark all that apply) *
   
How likely are you to recommend Printing & Mailing Services to a friend or affiliate and/or use for your personal benefit as offered by the City of Richmond? *